
Meet Mary Sovick
owner of Fireline Training & Consulting, course developer, and instructor. Click on the picture for more info on Mary's background and qualifications.
The Report Card ¨
Shorten report-writing time while including more complete information. Eliminate misspelled words. This handy,
two-sided reference card (4" x 11") will guide you through the narrative portion of run reports. Learn more here
Tidbits
Food for thought:
"The only thing worse than losing an employee you have trained is keeping an
employee you haven't trained." ~ Zig Ziglar
Client Feedback
"Thank you for offering the class on e-mail. It was very helpful and well-done. I enjoyed it and learned a
lot."
"As a training chief in northern Virginia, I plan to seek Mary's services for additional seminars. Very well done." Joe Bailey, Virginia Fire Chiefs Conference
read more comments
Reporting in...
This section will feature questions that help measure the pulse of nationwide writing-related practices. The
information that is gathered will be used in upcoming articles or in ongoing research.
We're looking for examples in which a poorly written document has led to inadequate customer service
for your constituents. Your responses will remain anonymous. Click here to share your example for this month's topic.