Many candidates bring multiple strengths to promotional processes but find themselves unable to professionally convey and explain (in writing) what they know, what they’ve done, what they’ve learned, or what they would do to solve assigned problems. The content is useful for anyone who must write at work, even if not preparing for a promotional […]

How Can I Complete My Reports More Quickly Yet More Effectively? What Can My Department Do to Improve Reports Department-Wide? Fire and EMS members are often asked to produce reports for which they've never received training. Because all reports are public records and because there are many legitimate end users of these reports who rightfully […]